Last Updated: [Insert Date]

Thank you for shopping with Club de Linen. We take pride in offering premium-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

To be eligible for a return:

You must request a return within 7 days of receiving your order.

The item must be unused, unwashed, and in its original condition and packaging.

Tags and labels must be intact.

Non-returnable items include:

Custom-made or personalized products

Items purchased on sale or clearance

Gift cards

2. Return Process

To initiate a return:

Contact us at [insert your support email] with your order number and reason for return.

Our team will review your request and share the return shipping details.

Once your return is approved, ship the item back to us using a trackable courier service.

After inspection, we’ll notify you about the approval or rejection of your return.

Please note: The return shipping cost is borne by the customer unless the product delivered was damaged or incorrect.

3. Refunds

Once your return is approved and inspected:

Refunds will be processed to your original payment method within 5–7 business days.

Depending on your bank or card provider, it may take additional time for the amount to reflect in your account.

In case of prepaid orders:

If you received a defective, wrong, or damaged product, we’ll issue a full refund or replacement at no extra cost.

In case of COD orders:

Refunds will be issued via bank transfer or store credit, as per your preference.

4. Exchanges

We offer exchanges for size or product issues if the requested item is in stock.

To request an exchange, please contact us at ​ clubdelinen@gmail.comwithin 7 days of delivery.

5. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item:

Contact us within 48 hours of delivery.

Share photos or videos of the product and packaging for verification.

Once verified, we’ll arrange a replacement or full refund.

6. Cancellations

Orders can be cancelled within 12 hours of purchase, provided they haven’t been shipped.

Once dispatched, the order cannot be cancelled.

7. Contact Us

For any exchange or refund inquiries, please reach out to us: