Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with Club de Linen. We aim to deliver your products safely and on time. This Shipping Policy outlines our shipping procedures, delivery timelines, and related terms.
1. Order Processing Time
Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been processed, you will receive a confirmation email with tracking details.
2. Shipping Locations
We currently ship across India.
If you wish to place an international order, please contact us at clubdelinen@gmail.com for assistance.
3. Delivery Time
Standard delivery within India usually takes 4–7 business days, depending on your location.
Remote or rural areas may take longer for delivery.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen logistics issues.
4. Shipping Charges
Free shipping may be available on selected orders or during promotional offers.
For other orders, shipping charges will be calculated at checkout based on your delivery location and order value.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number and link via email or SMS.
You can use this link to track your shipment in real time through our courier partner’s website.
6. Delays and Issues
While we strive to ensure timely delivery, Club de Linen is not liable for delays caused by:
Courier service disruptions
Incorrect shipping information provided by the customer
Natural disasters or uncontrollable events
If your order is delayed or lost in transit, please contact us at clubdelinen@gmail.com, and we’ll assist you promptly.
7. Address Changes
Please ensure your shipping address is correct at checkout.
Address changes can only be made before dispatch. Once an order is shipped, we cannot modify the delivery address.
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
Notify us within 48 hours of receiving the package.
Share photos/videos of the damaged item and packaging.
After verification, we’ll arrange a replacement or refund as per our Return & Refund Policy.
9. Order Cancellations
Orders can be cancelled within 12 hours of placement if not yet shipped.
Once shipped, the order cannot be cancelled and will follow the return process instead.
10. Contact Us
For any shipping-related queries, please contact:
Email Address: clubdelinen@gmail.com
Contact No: +91 95890 02500
